Terms of Service, Privacy Policy, and Refund Policy

Last Updated: 15th May 2025

1. Terms of Service

Introduction

Welcome to Smart Walkie Pte Ltd ("we," "our," or "us"). Smart Walkie Pte Ltd operates 'keystonepartner.com'...

Use of Services

• You must be at least 18 years old or have permission from a parent/guardian.
• You agree to provide accurate and current information when using our services.
• We reserve the right to refuse service or terminate accounts at our discretion.

Service Description

keystonepartner.com is an online domain store offering a variety of domain names for sale.

Payments & Billing

• All domains listed are available for direct purchase at clearly marked prices.
• Prices may change based on market conditions but confirmed orders are not affected.
• After payment, an order confirmation email will be sent.
• Domains are typically transferred within 3–5 business days.
• Payments are securely processed in USD via Stripe.
• Applicable taxes may apply based on your location.
• We do not store payment info. All transactions go through Stripe.

Prohibited Activities

• Violating any laws or regulations.
• Interfering with our website’s security or operations.
• Unauthorized commercial use, including reselling or domain squatting.
• Attempting to disrupt site performance (DDoS, spam, hacking).

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid. We are not responsible for domain transfer disputes unless due to technical issues on our end.

Changes to Terms

We may update these terms at any time. Continued use after changes implies acceptance.

2. Privacy Policy

Information We Collect

• Personal Info: Name, email, payment details (handled by Stripe).
• Usage Data: IP, browser, device info, cookies.
• Cookies: Small files stored on your device to enhance user experience.
• Third-Party Services: We use trusted third-party services such as Google Analytics to analyze usage patterns, and Stripe to process payments. You can view Stripe’s privacy policy here.

How We Use Your Information

• To process transactions and provide customer support.
• To improve services and user experience.
• To meet legal obligations.

Sharing Your Information

We do not sell personal data. We share data only with trusted providers (e.g., Stripe) or legal authorities when required.

Data Security

We use industry-standard protection but cannot guarantee 100% security.

Cookies & Tracking

We use cookies to improve functionality. You may disable them, but some features may be affected.

Your Rights

You may request access, updates, or deletion of your personal data. Email us at sales@namemaxi.com.

3. Refund & Cancellation Policy

Refund Eligibility

• Domains: Final and non-refundable after transfer.
• Digital Products: Final unless otherwise stated.
• Exceptions: Granted for double charges or technical issues.

How to Request a Refund

Email sales@namemaxi.com within 7 days of purchase with your order details.

Chargebacks & Disputes

Initiating a chargeback without contacting us may lead to account suspension until resolved.

Contact Information

• Company Name: SMART WALKIE PTE LTD
• Email: sales@namemaxi.com
• Phone: +65-6708-9309
• Address: 8 Eu Tong Seng Street, 18-81, Singapore 059818 SG